See PBX Monitor in action.

This is a static preview of the dashboard. Hover over any section to learn what it does.

  Hover over the different parts of the dashboard below to explore what each section does.

app.pbxmonitor.co.uk/org/acme-ltd
The sidebar gives you quick access to your Dashboard, My Dashboard (personal view), Teams, Reports, and Settings. It collapses to icon-only mode to give you more screen space.
Dashboard
My Dashboard
Teams
Reports
Settings & Users
AI Assistant
Total Calls Today — shows the cumulative count of all inbound, outbound, and internal calls across your entire PBX for the current day. Resets at midnight.
Total Calls Today
127
Missed Calls — counts inbound calls that rang but were never answered. Click to drill down into which extensions missed the most calls and when.
Missed Calls
9
Answered Rate — the percentage of total inbound calls that were successfully answered. This updates live throughout the day as calls come in and out.
Answered
93%
Targets & KPIs — set daily or weekly call targets for your team. Each target shows a live progress bar that updates as calls are handled throughout the day.
Targets
Answered calls
72/100
Outbound calls
55/100
Avg talk time
4m 24s
The Extensions Grid — the heart of PBX Monitor. Every extension on your PBX is shown here with live status, call counts, and real-time call direction. Updates every 2 seconds.
Active Extensions All Extensions ▾
Status
Ext
User & Call
Internal
In
Out
Avg. Talk
Duration
This extension is currently on an inbound call. The green "Busy" indicator is live — it changes the moment the call ends. Click the row to view full call history for this extension.
Busy
201
Sarah K.
Inbound · 4m 12s
3
12
4
3m 48s
4m 12s
Available status means the extension is registered, idle, and ready to take calls. Green means they're at their desk and not on do-not-disturb.
Available
202
James T.
1
9
7
2m 55s
Ringing — a call is currently alerting this extension right now. The indicator pulses in real time so you can see unanswered calls the moment they happen.
Ringing
203
Laura M.
Inbound ringing…
0
7
2
4m 02s
Do Not Disturb — this agent has set themselves to DND on the PBX. Calls will divert according to your PBX rules. PBX Monitor shows this in amber so it's immediately visible.
DND
204
Marcus W.
2
5
3
5m 11s
Away — the extension's presence is set to Away, Lunch, Break, or similar. The exact reason is shown on hover. Duration shows how long they've been in this state.
Away
205
Priya S.
0
4
1
2m 33s
Away · 22m
The AI PBX Assistant — click this bubble to open the chat. Ask it questions like "How is the support team doing?" and it answers using live data from your PBX.

  This is a static preview. Your real dashboard would show live data from your PBX — updating every 2 seconds.

Everything you saw in the demo, explained.

2-second refresh

The extension grid polls your PBX every 2 seconds — ringing extensions appear the instant a call lands.

Click-through details

Click any extension row to open a detailed modal with full call history, status timeline, and talk-time breakdown.

Team filtering

Use the dropdown at the top to filter the grid to a specific team — Sales, Support, Accounts — in one click.

Pop-out wallboard

Hit Pop Out to open the dashboard in a dedicated window — perfect for a wall-mounted TV or secondary monitor in your operations room.

Ready to try it on your own PBX?

We'll set up a live trial with your real extension data — usually within 24 hours.